Required fields are marked with asterisks (*)

Municipal Complaint Form 

The Town of Prescott is committed to a consistent and uniform process to respond to complaints received regarding the dissatisfaction of programs, facilities, municipal services, municipal employees or operational procedures at the point of service delivery.

Municipal Complaints do not address:

  • Issues already addressed by legislation, or an existing municipal By-Law, policy or procedure;
  • A decision of Council or a decision of a local board or committee of Council;
  • Internal Complaints from Municipal Staff regarding Municipal Staff (full-time, part-time, contract, casual labourer, firefighters);
  • Matters handled by tribunals, courts of law, quasi-judicial boards, etc.;
  • Complaints regarding Staff members employed by a service provider contracted by the municipality;
  • Complaints about non-municipal services; or,
  • Municipal service requests.

A complaint may be submitted:

  • In person at the municipal office, located at 360 Dibble Street West, Prescott
  • Online form at prescott.ca
  • E-mail
  • Mail to: 360 Dibble Street West, P.O. Box 160, Prescott, ON K0E 1T0
  • Telephone – (613) 925-2812

25/25 remaining

25/25 remaining

25/25 remaining

100/100 remaining

100/100 remaining

Formal Complaints: A formal complaint is a complaint that has been previous submitted with no resolution. 

Is this a formal complaint (based on the definition provided above)
 

200/200 remaining

100/100 remaining

200/200 remaining

400/400 remaining

500/500 remaining

Browse…

Allowed extensions pdf, doc, docx, xls, xlsx, jpg, jpeg, gif, png, tif

400/400 remaining

NOTICE OF COLLECTION:
Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) is collected under the authority of the Municipal Act, 2011, and in accordance with the provisions of the MFIPPA. Personal information on this form will be used to assess the applicant’s eligibility for volunteer positions or qualifications for appointment to one of the various committees or boards. At no time will your personal information be disclosed without your express written consent. Questions regarding the collection, use and disclosure of this personal information may be directed to the Freedom of Information Coordinator, Clerk’s Office, 360 Dibble Street West, Prescott, ON K0E 1T0, 613-925-2812.


Scroll to top